EarthAid Organics

940-594-1985

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940-594-1985

EarthAid Organics
  • Home
  • Products
  • Info
  • Services
    • Fertilization
    • Home Gardening
    • Landscaping

Terms and Conditions & Plant Warranty Policy

Terms and Conditions

 

Welcome to Earth Aid Organics! Before using our website or availing our services, please carefully read and understand the following terms and conditions. Your use of our services implies your agreement to be bound by these terms.


Scope of Services

EarthAid Organics, LLC (“we,” “us,” or “our”) provides the following services:

  • Aerated compost tea fertilizations
     
  • Solid organic compost and amendment blends
     
  • Landscape and garden design
     
  • Landscape and garden installation
     
  • Soil health consultations
     

All services are performed using organic and regenerative methods, including practices aligned with Korean Natural Farming.


Payment Terms

Payments may be made by cash or check in person, or securely online via QuickBooks invoice. All invoices are due upon receipt unless otherwise agreed in writing. Pricing is determined based on treatment type, square footage, and project scope, and is clearly listed on www.earthaidorganics.com.

We offer a 10% discount on our annual organic fertilization service when the full year is prepaid at the time of service agreement.


Scheduling & Consultation

To schedule an on-site consultation, customers must submit their phone number, email address, and service address via the scheduling form on our website.


Delivery Policy

All materials and products are personally delivered by EarthAid Organics. Most orders are fulfilled and delivered within 7 business days of order confirmation, unless otherwise communicated.


Customer Responsibilities

Clients are responsible for:

  • Weed management during the first 1–2 years of organic service, as soil health improves and natural weed suppression takes effect.
     
  • Ensuring consistent and appropriate watering to sustain living microbiology and plant health.
     
  • Avoiding the use of synthetic fertilizers, herbicides, or pesticides during the term of their organic service plan.
     
  • Following care instructions provided for all plant installations.
     

Failure to meet the above responsibilities, including blatant neglect or synthetic interference, may result in voided warranties and non-refundable service outcomes.
 

Privacy Policy

EarthAid Organics values your privacy. All customer information collected is used solely for business operations and communication. We do not sell, distribute, or share your personal information with third parties.


Intellectual Property

All website content, including text, photos, graphics, logos, and designs, is the intellectual property of EarthAid Organics, LLC and may not be reproduced or used without express written permission.

Customer Service

Plant warranty Policy

Plant Warranty Policy

  • A 3-month plant material warranty is included with all installations.
     
  • Customers who prepay for the full-season Regenerate Fertilization Plan at the time of installation or project completion will receive an extended 1-year warranty on all installed plant material.
     
  • Warranties cover plant loss due to installation or product failure only. Damage due to drought, pests, neglect, or weather events is not covered.
     
  • One replacement per plant is permitted under warranty.


 

Customer Service

For questions, support, or general inquiries, please contact us:
📞 940-594-1985
📧 earthaidorganics@gmail.com
We typically respond within 3 business days.


Acceptance of Terms

By using our services or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.


Copyright © 2025 EarthAid Organics - All Rights Reserved.

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